Reply from publisher:
replied a month ago
Thanks for your honest feedback. I'm going to be brutally honest too in my reply because I think you are totally missing some things in your critique.
1) Saying "0 documentation" and "the COMPLETE lack of tutorials and documentation" is misinforming anyone reading this. Since the release of the new v1.1 I have added some basic documentation chapters, added a list of related blocks to every user guide (and they are a lot) and published 2 tutorials. All that while I was taking care of a hot fix for a last minute problem found in 2018.2... Have you really visited the official website lately?
2) Sure, no doubt that having comprehensive docs and tutorials is always good for any product. I truly understand that, but in the case of GameFlow those are not really that "critical" to get started with it. Why? because I designed this thing on purpose to be very intuitive and easy to use. That's the reason why many users (including artists with no programming skills) only need to take a look at the included examples (30 scenes) to quickly understand the basics. The rest was just a matter of experimenting a little bit, but you judged the book by the cover and you missed two years of happy GameFlowin' because of that. Not true? well, then how do you explain all the complete games that we have already in our showcase? how do you explain a pure 3d artist like Dani Moreno making GameFlow tutorials in Youtube? how do you explain more than one hundred 5-stars ratings here?
3) Yes, it is true that I have failed to deliver my promises on time several times since the launch of GameFlow and that I probably also failed in explaining publicly the reasons for those delays. I apologise for that and I can understand that you no longer trust me. Fair enough. All I can say is that sometimes the reasons behind some decisions are too personal and pitiful to be exposed in public. The ugly truth is that my determination to accomplish a major redesign in v1.0 and my refusal to abandon this project -even when I was totally broke- has caused me a lot of troubles. Real troubles with real nasty consequences in my life. So excuse me, but a 1-star rating here is not even near of "giving me a hard time" and -of course- is not helpful if your intent is motivating me. Honestly, I think these "I will give you 5 stars when you ..." strategies are childish even when they are well-intentioned like yours. I do have my own motivations to be still here, working everyday, fixing issues, developing new features, replying to support requests, publishing new updates and (when I finally have the time) trying to complete the documentation and tutorials so you can take full advantage of the product, so you can get the results you want with less effort... so you can be happier using GameFlow. Of course I want all that for you!
4) GameFlow v1.0 was released in late April this year and it was a major released including redesigning the user interface and the API completely. That means that I could not write any new docs or make any new tutorials until it was finished. That was my plan and I had declared it publicly, but then Unity release 2018.1 and I had to change the plan to make GameFlow compatible with it and include a number of mandatory fixes and improvements that I considered important for a better workflow. After a difficult summer for me, I managed to finish v1.1 on time for the Humble Bundle, so NOW at last I can go back to the original plan.
It's ok if you no longer trust me, but I want to tell something for the rest of customers, those that understand the difficulties of developing a big project like this alone and constantly catching up with the new Unity versions, those who send me emails showing their appreciation and support, those who gave GameFlow an opportunity when it was just a new promising tool, those who made their gamedev dreams come true with the help of this tool: BIG THANKS and please stay tuned because you will have new docs and tutorials in the coming days and during the rest of the month of September.