*Edited 2024/04/01: Thanks for revising your review, glad to know that your problem has been resolved! Original reply: - For technical support, could you please reach us via email? (send us screenshots if possible) technical support: thelghome@gmail.com - For the ease of troubleshooting, you should test our example scene first. If example scene works, you might have wrong setup in your own project. PS: Please be reminded that, we won't receive any notification in this review page.

In the current version, Desktop capture mode is for standalone build(PC/Mac/Linux). Some background info for your request: 1) the major limitation is on Unity3D itself, permission from Android and iOS 2) not sure if this feature is even legally allowed for indie developers. (probably for verified enterprise only, as this will monitor users' phones 24/7 like hacking users' account and password) For mobile, either Unity Android or iOS, it's not allow to run your app in background. As long as your app is not in focus, the App activity will be paused. For Android, you may need to look for "Android Service". By default, Unity Android build is running as "Android Activity", not "Android Service". Similar idea for iOS too, but it will be a completely different development workflow. We might research on related topic, but we might not invest much time on those features for now. (as we are not lawyer, we want to stay away form any illegal features) Hopefully you may understand our concerns above, and the general limitation on Unity3D Game Engine and policy of Unity Asset Store.